FAQ's

Freeze Dried Sweets tastes sweeter and richer than the original, as they are more concentrated due to the loss of water natural in freeze-drying. The sweets may puff up or “explode” and no longer look like the original. The benefit of freeze-drying your sweets is that it makes your sweets taste even better than before.

Because the word freeze is used in freeze-dried food, some may think that once preserved, freeze-dried foods have to remain frozen—this is not true. You can keep freeze-dried foods at room temperature. Once the freeze-drying process finishes, there is no more need to keep them cold.

Freeze dried sweets have a stronger flavour than their normal counterparts due to the removal of water during the freeze-drying process. This process concentrates the flavours and preserves their intensity. However, personal preferences, ingredient quality, and texture changes can also influence the overall taste experience.

Yes, Freeze Dried Sweets usually have fewer calories than normal sweets because the removal of water concentrates the remaining calories. However, the reduction in calories might not be as significant as you'd think due to the retention of sugar and fat.

Certainly! Our offerings include an extensive variety, presenting the largest range available. We pride ourselves on competitive rates, ensuring exceptional value. Furthermore, our quick turnaround time underscores our commitment to prompt service. Connect with us at wholesale@freezedriedsweets.com to delve into these benefits and more. We're eager to assist and provide the information you're seeking to establish a fruitful partnership.

Absolutely, we're more than willing to attempt freeze-drying anything you request. However, it's important to note that while we can successfully freeze dry many items, there are instances where certain items might not yield the desired results. For instance, grapes tend to undergo a significant transformation... they fully evaporate, and chocolate remains largely unchanged. Despite this, if you have specific items you'd like us to test, please don't hesitate to get in touch. We're open to conducting experiments and exploring new possibilities. Your input is greatly appreciated!

While chocolate can be difficult to freeze dry, it is still possible to freeze dry candy that contains some chocolate. Milky Way and Double Decker are both chocolate-coated candy that many people love when freeze dried.

You can access a comprehensive ingredients list for each product on its respective listing, with detailed information provided in the description. Additionally, if you require a complete ingredients list for any specific item, feel free to reach out to the shop through direct message for assistance.

When stored in airtight conditions, freeze-dried sweets can last from several years to over 25 years due to their low moisture content. Proper storage away from moisture, heat, and light is essential for maintaining their quality and shelf life.

Due to compliance issues related to certain ingredients in Jolly Ranchers, we regret to say that we are unable to sell them. At Freeze Dried Sweets, ensuring our products meet health and safety standards is a top priority, and we apologise for any inconvenience this may cause. Trading Standards have advised they will be cracking down on retailers selling Jolly Ranchers, normal or freeze dried. We understand this might be disappointing, but we're here to make things right and recommend Hard Rhubarb and Custard for a similar but better texture.

Thank you for your inquiry about shopping with us online. While our primary focus is serving registered businesses, we value the interest of individual consumers like yourself. We would be delighted to assist you with your needs.

If you are an individual consumer interested in our products/services, we invite you to reach out to our customer support team directly. We understand that your requirements may differ from those of businesses, and we are here to provide guidance and explore how we can best meet your needs.

Our dedicated customer support team can discuss available options, pricing, and any special considerations for individual consumers. Please don't hesitate to contact us so that we can assist you in making the most informed decision and ensure you have access to the products/services you desire.

Yes, there is a minimum spend requirement for orders placed on our website. All orders must be over £150, excluding VAT, to be processed. This minimum spend ensures that we can efficiently handle and fulfill your order while providing you with the best possible service. If you have any questions or need further assistance, please feel free to reach out to our customer support team, and they will be happy to assist you.

If you want to order less than £150 please visit our retail site

VAT is only charged to customers within the United Kingdom. For customers outside the UK, the prices displayed on our website do not include VAT. VAT will be added to your order during the checkout process if you are a UK customer and it applies to your purchase, in accordance with the relevant tax regulations. If you have any further questions or require additional information regarding VAT or pricing, please feel free to contact our customer support team for assistance. We're here to help.

Yes, we do sell our products/services overseas. We have a global presence and are committed to serving customers worldwide. Whether you're located within our home country or in another part of the world, we can arrange for the delivery of our products/services to your international location.

Please note that shipping fees, delivery times, and any applicable customs or import duties may vary depending on your location. To get more specific information about shipping to your particular overseas destination and any associated costs, please reach out to our customer support team, and they will be happy to assist you with your international order.

The delivery time for your order is dependent on a few factors. At Freeze Dried Sweets, we take pride in crafting our sweets to order, ensuring the freshest and highest quality products. Once your order is placed and payment is received, we begin the process of making your sweets specifically for your order.

As a result, please allow for a production time of aound 1 week after payment confirmation. After production, standard shipping times will apply. For orders within our domestic region, this typically next business day, and for international orders, it may take longer, usually ranging from 7 to 10 business days.

It's important to note that these are approximate timeframes, and the actual delivery date may vary depending on factors such as size of order, customs processing, local holidays, and unforeseen delays in transit.

We understand the importance of transparency when it comes to product ingredients and information. To accommodate your needs, we include all ingredient labels for all bags and barcodes are available on request.

This allows you to have access to detailed ingredient information and facilitates easy product tracking and inventory management.